Outage in CloudSigma

CloudSigma [ALL]: Live chat temporary unavailable

Resolved Minor
September 05, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Cloudsigma would like to inform you that due to unforeseen circumstances our live chat function is temporarily unavailable. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com. Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards.
Components affected
CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a> CloudSigma <a href="https://gva.status.cloudsigma.com"> Geneva Cloud</a> CloudSigma <a href="https://fra.status.cloudsigma.com"> Frankfurt Cloud</a> CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a> CloudSigma <a href="https://hnl.status.cloudsigma.com"> Honolulu Cloud</a> CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://statuscloud.servecentric.com"> Dublin Cloud</a> CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a> CloudSigma <a href="https://per.status.cloudsigma.com"> Perth Cloud</a> CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a> CloudSigma <a href="https://tyo.status.cloudsigma.com"> Tokyo Cloud</a> CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a>
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/05/2023 06:48PM

CloudSigma would like to inform you that our live chat services are back to normal.


Please accept our apologies for the caused inconvenience.

INVESTIGATING over 1 year ago - at 09/05/2023 04:56PM

CloudSigma would like to inform you that we are still investigating the issue at hand. Our chat provider is informed and is working on solving the problem. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com.


Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards

INVESTIGATING over 1 year ago - at 09/05/2023 03:30PM

Cloudsigma would like to inform you that due to unforeseen circumstances our live chat function is temporarily unavailable. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com.

Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards.

Latest CloudSigma outages

[LON] PaaS Platform Unavailable - 4 days ago
[ZRH] Degraded API Performance - 19 days ago
[MNL] Inaccessible WebApp - 30 days ago
[CRK] Inaccessible PaaS interface - about 1 month ago
[ZRH] Unavailable machines - about 1 month ago

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