Outage in CloudSigma

CloudSigma [ALL]: Live chat temporary unavailable

Resolved Minor

September 05, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Cloudsigma would like to inform you that due to unforeseen circumstances our live chat function is temporarily unavailable. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com. Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards.

Components affected

CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a> CloudSigma <a href="https://gva.status.cloudsigma.com"> Geneva Cloud</a> CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a> CloudSigma <a href="https://hnl.status.cloudsigma.com"> Honolulu Cloud</a> CloudSigma <a href="https://per.status.cloudsigma.com"> Perth Cloud</a> CloudSigma <a href="https://fra.status.cloudsigma.com"> Frankfurt Cloud</a> CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a> CloudSigma <a href="https://statuscloud.servecentric.com"> Dublin Cloud</a> CloudSigma <a href="https://tyo.status.cloudsigma.com"> Tokyo Cloud</a> CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a> CloudSigma <a href="https://status.cloud.hydro66.com/"> Boden Cloud</a> CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a>

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/05/2023 06:48PM

CloudSigma would like to inform you that our live chat services are back to normal.

Please accept our apologies for the caused inconvenience.

INVESTIGATING over 2 years ago - at 09/05/2023 04:56PM

CloudSigma would like to inform you that we are still investigating the issue at hand. Our chat provider is informed and is working on solving the problem. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com.

Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards

INVESTIGATING over 2 years ago - at 09/05/2023 03:30PM

Cloudsigma would like to inform you that due to unforeseen circumstances our live chat function is temporarily unavailable. In case of emergencies please reach out to us via our ticket system or at support@cloudsigma.com.

Please accept our apologies for the caused inconvenience. We will keep you updated on the matter, as per standards.

Latest CloudSigma outages

[HNL] Inaccessible WebApp Interface - 22 days ago

[ZRH] API Degraded Performance - 25 days ago

[ZRH] Unavailable hosts - 25 days ago

[ADB] Network Issues - about 1 month ago

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