Outage in CloudSigma

[WDC] Inaccessible PaaS interface

Resolved Minor

October 12, 2023 - Started over 2 years ago - Lasted 37 minutes
Official incident page

Incident Report

Alpha3 Cloud would like to inform you that we are currently experiencing issues with the PaaS in the Washington cloud location. The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability. Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided.

Components affected

CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a>

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/12/2023 08:36AM

Alpha3 Cloud would like to inform you that the connectivity issues related to the PaaS in the Washington cloud location have been resolved, and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.

INVESTIGATING over 2 years ago - at 10/12/2023 08:23AM

Alpha3 Cloud would like to inform you that we are currently experiencing issues with the PaaS in the Washington cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.

Latest CloudSigma outages

[HNL] Inaccessible WebApp Interface - 22 days ago

[ZRH] API Degraded Performance - 25 days ago

[ZRH] Unavailable hosts - 25 days ago

[ADB] Network Issues - about 1 month ago

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