Outage in CloudSigma

[WDC][SJC] Inaccessible WebApp Interface

Resolved Minor
July 18, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Alpha3 Cloud would like to inform you that we are currently experiencing issues with our WebApp in the San Jos and Washington DC cloud locations. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
Components affected
CloudSigma <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a> CloudSigma <a href="https://wdc.status.cloudsigma.com"> Washington DC Cloud</a>

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2024 10:16AM

Alpha3 Cloud would like to inform you that the issue with our WebApp in our San Jos and Washington DC cloud locations has been identified and resolved.

Access to the WebApp as well as all functionality is working normally.

We apologize for any inconvenience caused.

INVESTIGATING over 1 year ago - at 07/18/2024 08:16AM

Alpha3 Cloud would like to inform you that we are currently experiencing issues with our WebApp in the San Jos and Washington DC cloud locations.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

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