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Outage in CloudSigma

[ZRH] Degraded API Performance

Resolved Minor
December 03, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

CloudSigma would like to inform you that we are currently experiencing degraded performance in our Zurich region. This issue is related to the integration of the API and Storage Cluster. Please note that read and write operations on existing drives are not affected. We are actively working to resolve this matter and will provide updates as soon as we have more information. Thank you for your understanding and patience.
Components affected
CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a>
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/03/2024 02:01PM

CloudSigma would like to inform you that snapshots and backups are fully functional once again.

We apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 12/03/2024 12:38PM

CloudSigma would like to inform you that the issue is partially resolved. The only currently affected functionalities of the region are the snapshots and the backups.

We are actively working on resolving the issue and we will keep you posted.

INVESTIGATING over 1 year ago - at 12/03/2024 10:00AM

CloudSigma would like to inform you that we are currently experiencing degraded performance in our Zurich region. This issue is related to the integration of the API and Storage Cluster. Please note that read and write operations on existing drives are not affected.

We are actively working to resolve this matter and will provide updates as soon as we have more information.

Thank you for your understanding and patience.

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