Outage in CloudSigma

[MNL2] Inaccessible PaaS interface

Resolved Minor
January 08, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Manila 2 Cloud location. The PaaS panel in our WebApp is not accessible. We are working on restoring the PaaS availability. Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Components affected
CloudSigma <a href="https://mnl2.status.cloudsigma.com"> Manila 2 Cloud</a>

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/08/2025 05:01PM

CloudSigma would like to inform you that the issues with the PaaS in the Manila 2 Cloud location have been resolved.

Thank you for your patience and understanding.

INVESTIGATING 10 months ago - at 01/08/2025 02:29PM

CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Manila 2 Cloud location.

The PaaS panel in our WebApp is not accessible. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience. Our Operation team is actively working to resolve the situation.

INVESTIGATING 10 months ago - at 01/08/2025 11:44AM

CloudSigma would like to inform you that we are currently experiencing packet loss from our ISPs in the Manila 2 location, which may affect the reachability of the PaaS User Panels.
Due to the origin of the issue, packet loss may also be observed in the environment's network from certain parts of the world.

INVESTIGATING 10 months ago - at 01/08/2025 11:33AM

CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Manila 2 Cloud location.

The PaaS panel in our WebApp is not accessible. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.

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