Outage in CloudSigma

[CRK] Payment Processing Issue

Resolved Minor

January 21, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

CloudSigma would like to inform you that we are currently experiencing issues with payment processing in our Clark location. Our team is actively working to resolve the matter. If you have any subscriptions nearing expiration and wish to renew them, please contact our Support Team via live chat or email, and we’ll be happy to assist you. Thank you for your understanding.

Components affected

CloudSigma <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a>

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/21/2025 02:22PM

We’re pleased to inform you that the payment processing issue at our Clark location has been resolved and all systems are now functioning as expected.

Please accept our apologies for the inconvenience.

INVESTIGATING about 1 year ago - at 01/21/2025 01:20PM

CloudSigma would like to inform you that we are currently experiencing issues with payment processing in our Clark location. Our team is actively working to resolve the matter.

If you have any subscriptions nearing expiration and wish to renew them, please contact our Support Team via live chat or email, and we’ll be happy to assist you.

Thank you for your understanding.

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