Outage in CloudSigma
[RUH] Intermittent vDirector Connectivity Issue
Resolved MinorIncident Report
We are currently experiencing an intermittent connectivity issue with the vDirector portal in Riyadh. From some networks, the panels are loading slowly or not at all, while from others, there are no issues with connectivity. The issue appears to be network-specific, so it may not affect all users.
Our Operations team is actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
Components affected
CloudSigma <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a>Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/18/2025 12:36PM
CloudSigma would like to inform you that the intermittent connectivity issue with the vDirector portal in our Riyadh cloud has now been resolved. There was no impact on running virtual machines or any other active services during this period.
We apologise for the inconvenience caused and appreciate your understanding.
INVESTIGATING
10 months ago - at 06/18/2025 08:39AM
We would like to inform you that we are still working on resolving the issue in the Riyadh VMware platform.
We will keep you posted.
INVESTIGATING
10 months ago - at 06/18/2025 04:51AM
Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
INVESTIGATING
10 months ago - at 06/18/2025 01:33AM
Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
INVESTIGATING
10 months ago - at 06/17/2025 07:24PM
Our Operations team continues to work diligently to resolve the issue. We apologize for the inconvenience and will keep you informed with any updates as they become available.
INVESTIGATING
10 months ago - at 06/17/2025 04:26PM
Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
INVESTIGATING
10 months ago - at 06/17/2025 01:18PM
We are currently experiencing an intermittent connectivity issue with the vDirector portal in Riyadh. From some networks, the panels are loading slowly or not at all, while from others, there are no issues with connectivity. The issue appears to be network-specific, so it may not affect all users.
Our Operations team is actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
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