Outage in CloudSigma

[DUS] Intermittent vDirector Connectivity Issue

Resolved Minor
June 17, 2025 - Started 1 day ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently experiencing an intermittent connectivity issue with the vDirector portal in Dusseldorf. From some networks, the panels are loading slowly or not at all, while from others, there are no issues with connectivity. The issue appears to be network-specific, so it may not affect all users. Our Operations team is actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 06/18/2025 12:32PM

This incident has been resolved.

INVESTIGATING about 9 hours ago - at 06/18/2025 08:37AM

We would like to inform you that we are still working on resolving the issue in the Dusseldorf VMware platform.

We will keep you posted.

INVESTIGATING about 13 hours ago - at 06/18/2025 04:52AM

Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.

INVESTIGATING about 16 hours ago - at 06/18/2025 01:32AM

Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.

INVESTIGATING about 22 hours ago - at 06/17/2025 07:22PM

Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.

INVESTIGATING 1 day ago - at 06/17/2025 04:26PM

Our Operations team is still actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.

INVESTIGATING 1 day ago - at 06/17/2025 01:14PM

We are currently experiencing an intermittent connectivity issue with the vDirector portal in Dusseldorf. From some networks, the panels are loading slowly or not at all, while from others, there are no issues with connectivity. The issue appears to be network-specific, so it may not affect all users.

Our Operations team is actively working on resolving the problem. We apologize for the inconvenience and will keep you updated on the progress.

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