Outage in CloudSigma

[CAI] Degraded Network Performance

Resolved Minor
August 19, 2025 - Started 25 days ago - Lasted about 21 hours
Official incident page

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Outage Details

CloudSigma would like to inform you that, currently, we are experiencing intermittent packet loss from various locations worldwide for the Cairo cloud location. While these occurrences are brief and do not impact overall cloud availability, they may cause temporary network performance degradation for some customers. We sincerely appreciate your understanding and patience during the resolution of this issue.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 08/20/2025 07:28AM

CloudSigma would like to inform you that the intermittent packet loss issue in our Cairo cloud location has been resolved.

INVESTIGATING 24 days ago - at 08/20/2025 01:53AM

CloudSigma would like to inform you that the issue still persists in our Cairo cloud location.

We wish to assure you that our team is actively working on fully mitigating the issue.

We appreciate your understanding.

INVESTIGATING 25 days ago - at 08/19/2025 01:52PM

CloudSigma would like to inform you that the issue still persists in our Cairo cloud location.

We wish to assure you that our team is actively working on fully mitigating the issue.

We appreciate your understanding.

INVESTIGATING 25 days ago - at 08/19/2025 10:52AM

CloudSigma would like to inform you that, currently, we are experiencing intermittent packet loss from various locations worldwide for the Cairo cloud location.

While these occurrences are brief and do not impact overall cloud availability, they may cause temporary network performance degradation for some customers.

We sincerely appreciate your understanding and patience during the resolution of this issue.

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