Outage in CloudSigma

[MTY] Degraded Network Performance

Resolved Minor

November 25, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Monterrey Cloud location due to an ISP issue. Our operations team is working to resolve the issue as soon as possible. Please accept our apologies for the inconvenience caused.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/26/2025 04:24AM

CloudSigma would like to inform you that the experienced degraded network performance in our Monterrey Cloud has been resolved.

Please accept our apologies for the inconvenience caused!

MONITORING 2 months ago - at 11/26/2025 02:23AM

CloudSigma would like to inform you that we switched the routing to our secondary ISP in our Monterrey Cloud location. The network performance is now back to normal and we are currently monitoring closely.

INVESTIGATING 2 months ago - at 11/26/2025 12:08AM

CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Monterrey Cloud location due to an ISP issue.

Our operations team is working to resolve the issue as soon as possible.

Please accept our apologies for the inconvenience caused.

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