Outage in CloudTalk
Connection issues in Asia region
Resolved Minor
July 11, 2025 - Started 9 months ago
- Lasted 2 days
Incident Report
Our phone application is currently experiencing connection issues in Asia region. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
9 months ago - at 07/11/2025 02:31PM
The affected region is currently being rerouted through Europe.
We plan to restore the original routing as soon as we have completed a full review of all systems.
In the meantime, customers in Asia may experience longer dialing times.
We sincerely apologize for the inconvenience and appreciate your patience.
IDENTIFIED
9 months ago - at 07/11/2025 01:29PM
We have re-routed Asia customers to backup region. Connections are possible again.
INVESTIGATING
9 months ago - at 07/11/2025 01:27PM
Our phone application is currently experiencing connection issues in Asia region. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as more information becomes available.
Latest CloudTalk outages
Partial System Outage - 3 days ago
Call Processing Delays - 8 days ago
Issues with inbound calls outside EU region - 16 days ago
Delayed call processing - about 2 months ago
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