Outage in CloudTalk

Issues with inbound calls outside EU region

Resolved Minor

April 01, 2026 - Started 29 days ago - Lasted about 3 hours

Incident Report

Summary AI Generated

CloudTalk experienced an infrastructure issue that disrupted inbound call connectivity for regions outside of Europe, preventing some users from receiving incoming calls. The service degradation lasted 3.2 hours before the infrastructure problem was successfully resolved. Service has been restored to normal operation across all affected areas with continued monitoring in place.

We have identified an infrastructure issue currently impacting inbound call connectivity for regions outside of Europe. As a result, some users may face issues with incoming calls. We apologize for the interruption and will provide a further update as soon as the issue is resolved.

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Latest Updates ( sorted recent to last )

MONITORING 29 days ago - at 04/01/2026 08:52AM

We have successfully resolved the infrastructure issue that was impacting inbound call connectivity for regions outside of Europe. Service is now operating normally across all affected areas.
Our team will continue to monitor the situation closely to ensure continued stability.

IDENTIFIED 29 days ago - at 04/01/2026 08:26AM

We have identified an infrastructure issue currently impacting inbound call connectivity for regions outside of Europe. As a result, some users may face issues with incoming calls.
We apologize for the interruption and will provide a further update as soon as the issue is resolved.

Latest CloudTalk outages

Outage of outbound calls to Czech mobile and landline numbers - 3 days ago

Partial System Outage - 16 days ago

Call Processing Delays - 21 days ago

Delayed call processing - 2 months ago

Agent Statuses Are Not Updating Resulting in Inbound Calls Not Ringing - 3 months ago

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