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Outage in CloudTalk

A subset of outbound calls taking longer to connect

Resolved Minor
August 14, 2025 - Started 8 months ago - Lasted 9 minutes

Incident Report

We have identified an issue with our underlying routes to several destinations, which is causing longer connection times for outbound calls. We are implementing a fix to resolve this. During the update, some calls may experience a one-time drop as routes are switched over.

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Latest Updates ( sorted recent to last )
IDENTIFIED 8 months ago - at 08/14/2025 07:14AM

fix is being implemented

INVESTIGATING 8 months ago - at 08/14/2025 07:13AM

We have identified an issue with our underlying routes to several destinations, which is causing longer connection times for outbound calls. We are implementing a fix to resolve this. During the update, some calls may experience a one-time drop as routes are switched over.

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