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Outage in CloudTalk

Outbound VoiceAgent calls not being triggered

Resolved Minor
November 10, 2025 - Started 5 months ago - Lasted 3 days

Incident Report

We have identified an issue with VoiceAgent calls that is impacting all Outbound call attempts, causing them not to be triggered. The team is implementing a fix and expect it to be released in the next 30 minutes.

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 11/10/2025 05:21PM

All VoiceAgent calls are now triggered as expected.

IDENTIFIED 5 months ago - at 11/10/2025 04:46PM

We have identified an issue with VoiceAgent calls that is impacting all Outbound call attempts, causing them not to be triggered.

The team is implementing a fix and expect it to be released in the next 30 minutes.

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