Outage in Cloudways

Major Outage

Resolved Minor
June 21, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing outage on multiple regions and our different web tools and portals including 3rd party services are inaccessible at the moment, we are observing the situation closely and will help our customers individually on support as soon as services restore. Reference: https://www.thousandeyes.com/outages/
Components affected
Cloudways Cloud Platform Service Cloudways Support Cloudways Home Cloudways Cloud Platform Console
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/21/2022 08:23AM

Cloudflare was experiencing a service outage in many regions, resulting in Cloudways customers getting alerts that their sites are down.
According to their status page, the issue has been resolved. We are in active coordination with their team to help monitor the results.
Please follow https://www.cloudflarestatus.com/ and the Cloudways status page for more details.
We appreciate your patience in this regard.

IDENTIFIED over 3 years ago - at 06/21/2022 07:25AM

We are seeing outage on multiple regions and our different web tools and portals including 3rd party services are inaccessible at the moment, we are observing the situation closely and will help our customers individually on support as soon as services restore.
Reference: https://www.thousandeyes.com/outages/

Latest Cloudways outages

Cloudways Platform | UI Performance Delays - 9 days ago
Temporary Server Visibility Issue - 17 days ago
Rackspace - Webmail Access and Email Delivery Delays - about 1 month ago
DNS Resolver Issue - Latency - about 1 month ago
Server Creation/Cloning Issue in Seoul (Vultr) - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook