Outage in Cloudways

Mandatory Maintenance Activity

Resolved Minor
June 21, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Our backend team will be performing a migration for the API version related to our cloud provider(s), which could potentially affect certain operations associated with cloning, backups & disaster recovery for some customers. This process is expected to last approximately four hours, we will confirm the completion of activity as soon as it does.
Components affected
Cloudways API Cloudways Cloud Platform Service
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/22/2023 07:08AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 06/21/2023 04:28AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 06/21/2023 04:28AM

Our backend team will be performing a migration for the API version related to our cloud provider(s), which could potentially affect certain operations associated with cloning, backups & disaster recovery for some customers. This process is expected to last approximately four hours, we will confirm the completion of activity as soon as it does.

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