Outage in Cloudways

Intermittent Platform Issue regarding visibility of Servers under user accounts

Resolved Minor
June 21, 2023 - Started over 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are observing some customers are reporting issues regarding the visibility of their servers under their Cloudways accounts, our backend team is looking into the problem on urgent basis. Your patience in this regard is appreciated and inconvenience highly regretted.
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/21/2023 07:27PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 06/21/2023 08:25AM

We are observing some customers are reporting issues regarding the visibility of their servers under their Cloudways accounts, our backend team is looking into the problem on urgent basis. Your patience in this regard is appreciated and inconvenience highly regretted.

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