Outage in Cloudways

Scheduled Maintenance Notice: Saturday 2024-02-24 04:00:00 UTC

Resolved Major

February 23, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our backend team is set to conduct a mandatory database upgrade activity associated with our cloud provider. As a result, the Cloudways Platform will be temporarily inaccessible for customers. This maintenance process is anticipated to take approximately one hour. We will promptly confirm the completion of the activity once it concludes. This maintenance will impact: Cloudways Cloud Platform Service and Cloudways API.

Components affected

Cloudways API Cloudways Cloud Platform Service

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/24/2024 05:06AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 02/24/2024 03:57AM

Our backend team is set to conduct a mandatory database upgrade activity associated with our cloud provider. As a result, the Cloudways Platform will be temporarily inaccessible for customers. This maintenance process is anticipated to take approximately one hour. We will promptly confirm the completion of the activity once it concludes.

This maintenance will impact: Cloudways Cloud Platform Service and Cloudways API.

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