Outage in Cloudways

Scheduled Maintenance Notice: Saturday 2024-02-24 04:00:00 UTC

Resolved Major
February 23, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Our backend team is set to conduct a mandatory database upgrade activity associated with our cloud provider. As a result, the Cloudways Platform will be temporarily inaccessible for customers. This maintenance process is anticipated to take approximately one hour. We will promptly confirm the completion of the activity once it concludes. This maintenance will impact: Cloudways Cloud Platform Service and Cloudways API.
Components affected
Cloudways API Cloudways Cloud Platform Service
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/24/2024 05:06AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 02/24/2024 03:57AM

Our backend team is set to conduct a mandatory database upgrade activity associated with our cloud provider. As a result, the Cloudways Platform will be temporarily inaccessible for customers. This maintenance process is anticipated to take approximately one hour. We will promptly confirm the completion of the activity once it concludes.

This maintenance will impact: Cloudways Cloud Platform Service and Cloudways API.

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