Outage in Cloudways

Platform Feature Disruption - Monitoring & Restore Points features affected

Resolved Minor
August 06, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing a technical issue affecting some platform features, including the Monitoring, Restore Points, Staging, and Cloning sections. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be shared as soon as more information becomes available.
Components affected
Cloudways Cloud Platform Service
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/06/2025 01:51PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 08/06/2025 12:37PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 08/06/2025 12:21PM

We're currently experiencing a technical issue affecting some platform features, including the Monitoring, Restore Points, Staging, and Cloning sections.
Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be shared as soon as more information becomes available.

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