Outage in Cloudways

Server Creation/Cloning Issue in Seoul (Vultr)

Minor
September 08, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are currently aware of an issue with our upstream provider, Vultr, in the Seoul region. As a result, our customers are unable to add new servers or clone existing ones in that region. We are in close coordination with Vultr and will provide an update as soon as we have more information. Any inconvenience caused is deeply regretted.
Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 09/08/2025 04:01PM

We are currently aware of an issue with our upstream provider, Vultr, in the Seoul region. As a result, our customers are unable to add new servers or clone existing ones in that region. We are in close coordination with Vultr and will provide an update as soon as we have more information. Any inconvenience caused is deeply regretted.

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