Outage in Cloudways
DNS Resolver Issue - Latency
Resolved MinorIncident Report
We are experiencing intermittent failures and latency with DNS resolution in several regions. Users may encounter issues with name resolution during this period. We sincerely apologize for the inconvenience and are working with our upstream provider. We will provide a comprehensive update once a resolution is in place
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/09/2025 09:51PM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/09/2025 10:23AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 09/09/2025 05:00AM
We are experiencing intermittent failures and latency with DNS resolution in several regions. Users may encounter issues with name resolution during this period. We sincerely apologize for the inconvenience and are working with our upstream provider. We will provide a comprehensive update once a resolution is in place
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