Outage in Cloudways

Rackspace - Webmail Access and Email Delivery Delays

Resolved Minor
September 11, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

Rackspace is currently facing issues with accessing webmail along with minor delays in email delivery. Their engineering team is actively investigating the issue to restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2025 04:16PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/11/2025 05:10PM

Rackspace is currently facing issues with accessing webmail along with minor delays in email delivery. Their engineering team is actively investigating the issue to restore full functionality as quickly as possible.

We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

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