Outage in Cloudways

Rackspace - Webmail Access and Email Delivery Delays

Resolved Minor
September 11, 2025 - Started 4 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Rackspace is currently facing issues with accessing webmail along with minor delays in email delivery. Their engineering team is actively investigating the issue to restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/12/2025 04:16PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 09/11/2025 05:10PM

Rackspace is currently facing issues with accessing webmail along with minor delays in email delivery. Their engineering team is actively investigating the issue to restore full functionality as quickly as possible.

We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

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