Outage in Cloudways
Elastic email degraded services
Minor
October 21, 2025 - Started about 22 hours ago
Official incident page
Official incident page
Incident Report
Currently, we are experiencing degraded services with Elastic Email service affecting a subset of customers and causing timeout errors while sending emails. Our teams are actively investigating the problem with the elastic email team and we will be updating this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 22 hours ago - at 10/21/2025 09:02AM
Currently, we are experiencing degraded services with Elastic Email service affecting a subset of customers and causing timeout errors while sending emails. Our teams are actively investigating the problem with the elastic email team and we will be updating this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.
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