Outage in Cloudways

Issue with Adding Domains and Managing DNS Records

Resolved Minor

October 31, 2025 - Started 5 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/31/2025 10:39AM

This issue of adding domains and the records in DNS Made Easy is marked as resolved !

INVESTIGATING 5 months ago - at 10/31/2025 05:46AM

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains.
Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available

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