Outage in Cloudways

Creation Events failing for DO Servers

Resolved Major
November 16, 2025 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue where creation events for DigitalOcean Server provisioning is failing. As a result, users may experience errors when creating DO servers, cloning servers. Our engineering team is actively working on it to resolve the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.
Components affected
Cloudways Cloud Platform Service

Need to monitor Cloudways outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/16/2025 11:37AM

This incident has been resolved.

MONITORING 10 days ago - at 11/16/2025 10:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 11/16/2025 10:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 11/16/2025 10:02AM

We are currently investigating an issue where creation events for DigitalOcean Server provisioning is failing. As a result, users may experience errors when creating DO servers, cloning servers.

Our engineering team is actively working on it to resolve the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook