Outage in Cloudways

Cloudways Account Dashboard Issue

Resolved Minor

April 29, 2026 - Started about 5 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details. Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

Components affected

Cloudways Cloud Platform Console

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 04/29/2026 11:27PM

This incident has been resolved.

MONITORING about 5 hours ago - at 04/29/2026 07:46PM

We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.

IDENTIFIED about 5 hours ago - at 04/29/2026 07:37PM

We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details.

Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

Latest Cloudways outages

Partial Outage at Seoul - Korea Location (Vultr) - about 3 hours ago

Connectivity Issue - Linode Frankfurt - 10 days ago

Chat Tool Service Disruption - 16 days ago

UI Issue - Stuck Processes - 26 days ago

Partial Outage at Sydney Location (Vultr) - 27 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook