Outage in Cloudways

Cloudways Account Dashboard Issue

Resolved Minor

April 29, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details. Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

Components affected

Cloudways Cloud Platform Console

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/29/2026 11:27PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/29/2026 07:46PM

We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.

IDENTIFIED about 1 month ago - at 04/29/2026 07:37PM

We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details.

Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

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