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Outage in Cloudways

MANDATORY MAINTENANCE: Server Restart Required

Minor
May 16, 2026 - Started 1 day ago
Official incident page

Incident Report

We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
Components affected
Cloudways Cloud Platform Console

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 05/16/2026 09:49AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 05/16/2026 09:47AM

We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.

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