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Outage in Cloudways

WP Rocket incompatibility with WordPress 7.1 (fatal errors)

Resolved Minor
August 20, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A compatibility issue between WP Rocket and WordPress 7.1 caused fatal 500 errors on affected WordPress applications hosted on the Cloudways Cloud Platform. The incident lasted 12 minutes, with the WP Rocket team confirming the issue and actively working on a fix. Resolution was being tracked via the WP Rocket status page.

We have identified an issue causing fatal errors (500 error) on WordPress applications running WordPress 7.1 alongside the WP Rocket plugin. The WP Rocket team has confirmed the issue and is actively working on a resolution. You can monitor their progress and view real-time updates directly on the official WP Rocket Status Page available on this link https://status.wp-rocket.me/. We sincerely apologize for any disruption this may cause and appreciate your patience while a fix is being deployed.
Components affected
Cloudways Cloud Platform Service

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/20/2026 12:25PM

This incident has been resolved.

MONITORING 6 days ago - at 08/20/2026 10:52AM

The WP Rocket team has released hotfix version v3.23.2.2, which addresses and resolves the issue. Users experiencing this issue are advised to update to WP Rocket v3.23.2.2. Detailed information regarding this issue is available on the WP Rocket Status Page https://status.wp-rocket.me/.

Thank you for your patience and cooperation as this issue was investigated and resolved.

IDENTIFIED 6 days ago - at 08/20/2026 10:24AM

We have identified an issue causing fatal errors (500 error) on WordPress applications running WordPress 7.1 alongside the WP Rocket plugin.

The WP Rocket team has confirmed the issue and is actively working on a resolution. You can monitor their progress and view real-time updates directly on the official WP Rocket Status Page available on this link https://status.wp-rocket.me/.

We sincerely apologize for any disruption this may cause and appreciate your patience while a fix is being deployed.

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