Outage in Shortcut

GQL Performance Issues

Resolved Major
February 13, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

GraphQL endpoints are not responsive. This impacts the usability of Shortcut for pages that rely on GraphQL.
Components affected
Shortcut Web App
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 05:56PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 02/13/2024 05:55PM

Fix has been deployed and Iteration Reporting should be fully functional.

INVESTIGATING over 1 year ago - at 02/13/2024 04:36PM

We have rolled out a patch and a majority of the application should have recovered.
The impact has been confined to Iteration Reporting.

INVESTIGATING over 1 year ago - at 02/13/2024 03:40PM

GraphQL endpoints are not responsive. This impacts the usability of Shortcut for pages that rely on GraphQL.

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