Outage in Shortcut

GQL Performance Issues

Resolved Major
February 13, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

GraphQL endpoints are not responsive. This impacts the usability of Shortcut for pages that rely on GraphQL.
Components affected
Shortcut Web App

Need to monitor Shortcut outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 05:56PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 02/13/2024 05:55PM

Fix has been deployed and Iteration Reporting should be fully functional.

INVESTIGATING over 1 year ago - at 02/13/2024 04:36PM

We have rolled out a patch and a majority of the application should have recovered.
The impact has been confined to Iteration Reporting.

INVESTIGATING over 1 year ago - at 02/13/2024 03:40PM

GraphQL endpoints are not responsive. This impacts the usability of Shortcut for pages that rely on GraphQL.

Latest Shortcut outages

Issues with search - 21 days ago
Async Processing Delays - 23 days ago
Webflow Partial Outage - 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook