Outage in Shortcut

Async Processing Delays

Resolved Minor
September 30, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.
Components affected
Shortcut Email Notifications Shortcut Sentry Automations Shortcut VCS Integrations Shortcut Google Sheets Integration Shortcut Slack Integration

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/03/2025 06:45PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/03/2025 01:38PM

GSheet processing should have caught up. A few integrations had been disabled during investigation, we're looking to restore those integrations.

MONITORING about 1 month ago - at 10/01/2025 02:12PM

Google Sheets processing has been re-enabled but is still behind. We're monitoring it's progress.

IDENTIFIED about 1 month ago - at 09/30/2025 08:33PM

Notifications for integrations should have caught up.
Google Sheet processing has been disabled for the moment, we're working on a fix that will resume processing.

INVESTIGATING about 1 month ago - at 09/30/2025 06:46PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 09/30/2025 03:36PM

Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.

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