Outage in Shortcut

Async Processing Delays

Resolved Minor

September 30, 2025 - Started 4 months ago - Lasted 3 days
Official incident page

Incident Report

Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.

Components affected

Shortcut Email Notifications Shortcut Sentry Automations Shortcut VCS Integrations Shortcut Google Sheets Integration Shortcut Slack Integration

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/03/2025 06:45PM

This incident has been resolved.

MONITORING 4 months ago - at 10/03/2025 01:38PM

GSheet processing should have caught up. A few integrations had been disabled during investigation, we're looking to restore those integrations.

MONITORING 4 months ago - at 10/01/2025 02:12PM

Google Sheets processing has been re-enabled but is still behind. We're monitoring it's progress.

IDENTIFIED 4 months ago - at 09/30/2025 08:33PM

Notifications for integrations should have caught up.
Google Sheet processing has been disabled for the moment, we're working on a fix that will resume processing.

INVESTIGATING 4 months ago - at 09/30/2025 06:46PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 09/30/2025 03:36PM

Our async processing infrastructure is running behind. Actively monitoring and investigating the root cause.

Latest Shortcut outages

Gitlab event processing delays - 7 days ago

Some sessions aren't connecting as expected - about 2 months ago

Slack link unfurls not working - 3 months ago

Korey Cloud Provider Issue - 3 months ago

Issues with search - 4 months ago

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