Outage in CM.com

Conversational AI Cloud - Production gateway experiencing degraded performance

Resolved Minor

January 02, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a possible issue with our Conversational AI Cloud production gateway.

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/02/2025 12:41PM

This incident has been resolved.

MONITORING 3 days ago - at 01/02/2025 10:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 01/02/2025 09:25AM

We are investigating a possible issue with our Conversational AI Cloud production gateway.

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