Outage in CM.com

Conversational AI Cloud Dashboard Degradation of Service

Resolved Minor
January 20, 2025 - Started about 15 hours ago - Lasted 23 minutes
Official incident page

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Outage Details

We're currently experiencing issues with Conversational AI Cloud dashboards. This unfortunately causes these dashboards to be unavailable. Our developers are currently investigating. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 01/20/2025 10:44AM

This incident has been resolved.

MONITORING about 15 hours ago - at 01/20/2025 10:29AM

We are continuing to monitor for any further issues.

MONITORING about 15 hours ago - at 01/20/2025 10:29AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 01/20/2025 10:22AM

We're currently experiencing issues with Conversational AI Cloud dashboards. This unfortunately causes these dashboards to be unavailable. Our developers are currently investigating. Thank you for your patience.

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