CM.com's HALO service experienced degraded performance for 1.7 hours, with significantly increased response times and reduced service availability starting around 11:30. The team implemented a fix and monitored the results before fully resolving the incident.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating degraded performance affecting HALO.
Since approximately 11:30, response times have increased significantly, resulting in reduced service availability.
Our team is actively investigating the root cause. Further updates will follow.
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