Outage in CM.com
Email Campaigns — Triggers and direct mail sent via API Delayed
Resolved MinorIncident Report
Summary AI Generated
CM.com's Email Campaigns service experienced delays in trigger-based and API-sent direct mail for approximately 3.6 hours on June 18, 2026. The delays were caused by message queuing that built up as a result of a separate, earlier incident. The issue was fully resolved by 19:23 CEST.
We are currently experiencing delays in triggers and direct mail send via API. These delays are the result of queueing that happened due to an incident earlier today (https://status.cm.com/incidents/scwkch28t8jy). We expect these delays to be resolved within an hour.
We apologize for the inconvenience.
Components affected
CM.com Email CampaignsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/18/2026 05:23PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 06/18/2026 01:50PM
We are currently experiencing delays in triggers and direct mail send via API. These delays are the result of queueing that happened due to an incident earlier today (https://status.cm.com/incidents/scwkch28t8jy). We expect these delays to be resolved within an hour.
We apologize for the inconvenience.
Latest CM.com outages
Bot Router - Conversations triggered repeatedly - 3 days ago
Status Reports Service Interruption - 3 days ago
Degraded performance - Transactions API - 3 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
