CM.com's Email Campaigns service experienced delays in trigger-based and API-sent direct mail for approximately 3.6 hours on June 18, 2026. The delays were caused by message queuing that built up as a result of a separate, earlier incident. The issue was fully resolved by 19:23 CEST.
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This incident has been resolved.
We are currently experiencing delays in triggers and direct mail send via API. These delays are the result of queueing that happened due to an incident earlier today (https://status.cm.com/incidents/scwkch28t8jy). We expect these delays to be resolved within an hour.
We apologize for the inconvenience.
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