Outage in CM.com
Ticketing - Scanning incidents - Museum & Parks
Resolved MinorIncident Report
Summary AI Generated
A third-party vendor issue with Intersolve caused disruptions to scanning and selling of Museumkaart and Vriendenloterij tickets within CM.com's Ticketing platform for Museums & Parks. Intersolve implemented a fix, and the incident was fully resolved within 42 minutes.
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.
This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/24/2026 10:16AM
This incident has been resolved.
MONITORING
3 days ago - at 10/24/2026 10:09AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 10/24/2026 09:59AM
A fix has been implemented by Intersolve and are monitoring the results.
INVESTIGATING
3 days ago - at 10/24/2026 09:38AM
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others.
This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
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