Outage in Coda

Attachment and image processing delays

Resolved Minor
December 10, 2024 - Started 12 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/12/2024 11:59PM

This incident has been resolved.

IDENTIFIED 12 days ago - at 12/10/2024 07:28AM

We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii).

This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document.

We are monitoring the situation and hope to have a resolution shortly.

Latest Coda outages

Site-wide outage - 9 months ago
Offline docs - 10 months ago
Site-wide outage - about 1 year ago

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