Outage in Codat

Xero - Delays in pulling data from Xero into Codat

Resolved Minor
November 07, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing a delay in pulling data from Xero into Codat. You may see pull operations remaining the "queued" or "fetching" states for longer than expected. Our engineers are investigating and we will post an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/07/2022 12:10PM

After monitoring we have seen continued stability from our Xero integration and believe the issue is now resolved.

If you experience any further issues please don't hesitate to contact our support team.

MONITORING about 2 years ago - at 11/07/2022 09:29AM

We have mitigated the impact of this issue, and our teams continue to monitor to ensure continued stability.

INVESTIGATING about 2 years ago - at 11/07/2022 09:21AM

We are continuing to investigate the issue, and have put in place mitigation, which means that delays to pulling data from Xero have reduced to normal expected times.

We continue to investigate the root cause of the issue and will update shortly.

INVESTIGATING about 2 years ago - at 11/07/2022 09:06AM

We are currently investigating an issue that is causing a delay in pulling data from Xero into Codat.
You may see pull operations remaining the "queued" or "fetching" states for longer than expected.

Our engineers are investigating and we will post an update shortly.

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