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The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to sync Companies connected to Quickbooks Desktop without disruption.
If you are still affected by this issue, please contact support@codat.io
We have implemented a fix in production.
Affected users should now notice that Syncs for Quickbooks Desktop companies complete as normal.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
We are actively investigating an issue preventing Quickbooks Desktop connectors from syncing data to Codat.
Affected users will notice that queued syncs for Companies linked to Quickbooks Desktop will not process.
This incident will be updated as soon as we have identified the issue, and no later than 11AM GMT.
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