Outage in Codat

Some QuickBooks Online Datasets resulting in MapErrors

Resolved Minor
May 16, 2023 - Started over 1 year ago - Lasted 19 minutes
Official incident page

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Outage Details

We are actively investigating an issue preventing some datasets for QBO from completing successfully. Affected users will notice that datasets for QBO companies are not completing and resulting in a MapError. This incident will be updated as soon as we have identified the issue, and no later than 17:20 BST.
Components affected
Codat QuickBooks Online
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/16/2023 03:45PM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to sync datasets from QBO without disruption.

If you are still affected by this issue, please contact support@codat.io

MONITORING over 1 year ago - at 05/16/2023 03:36PM

We have implemented a fix in Production.

Affected users should now notice that datasets for QuickBooks Online complete as normal.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

INVESTIGATING over 1 year ago - at 05/16/2023 03:27PM

We are actively investigating an issue preventing some datasets for QBO from completing successfully.

Affected users will notice that datasets for QBO companies are not completing and resulting in a MapError.

This incident will be updated as soon as we have identified the issue, and no later than 17:20 BST.

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