Outage in Codat

Linking to Wave throws an Error

Resolved Minor
November 15, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating an issue preventing users from linking their Wave Accounts to the Codat system Affected users will notice that when they attempt to progress through the link flow, after selecting Wave, a message is displayed 'Unknown Error Occurred' This incident will be updated as soon as we have identified the issue, and no later than 17:04
Components affected
Codat Wave
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 05:19PM

The incident has now been resolved. We have restored the functionality which allows for companies to Link to Wave.

IDENTIFIED about 1 month ago - at 11/15/2024 04:47PM

The root cause of the incident has been identified and we are in the progress of deploying a fix.

INVESTIGATING about 1 month ago - at 11/15/2024 04:05PM

We are actively investigating an issue preventing users from linking their Wave Accounts to the Codat system

Affected users will notice that when they attempt to progress through the link flow, after selecting Wave, a message is displayed 'Unknown Error Occurred'

This incident will be updated as soon as we have identified the issue, and no later than 17:04

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