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The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to fetch data from a Shopify connection without disruption.
If you are still affected by this issue, please contact support@codat.io
We have identified the cause of the incident and are currently implementing a fix to remediate.
This incident will be updated as soon as we have successfully tested and rolled out a fix.
We are actively investigating an issue which is affecting datasets from Shopify connections.
Affected users will notice that some commerce datasets are failing with a FetchError.
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