Outage in Codat

Sage Intacct Bills Intermittently missing line items

Resolved Minor
October 01, 2025 - Started about 17 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating an issue whereby Sage Intacct Bills datasets are very intermittently missing their line items. Affected users may notice that line items return after certain data syncs. This incident will be updated as soon as we have identified the root cause of the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 10/01/2025 05:10PM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should no longer notice missing line items following completion of Sage Intacct Bills datasets.

If you are still affected by this issue, please contact support@codat.io

INVESTIGATING about 17 hours ago - at 10/01/2025 03:52PM

We are actively investigating an issue whereby Sage Intacct Bills datasets are very intermittently missing their line items. Affected users may notice that line items return after certain data syncs.

This incident will be updated as soon as we have identified the root cause of the issue.

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