Outage in Codat

Xero Push Jobs taking longer than expected.

Resolved Minor
October 02, 2025 - Started 5 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are actively investigating an issue whereby Xero Push operations are completing much slower than usual. Affected users will notice that push operations to Xero may take a long period of time rather than a few seconds. This incident will be updated as soon as we have identified the issue.
Components affected
Codat Xero
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/03/2025 08:54AM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All push operations to the Xero Accounting system should now complete within a few minutes, as they ordinarily do.

If you are still affected by this issue, please contact support@codat.io

MONITORING 5 days ago - at 10/02/2025 08:57PM

We have implemented a fix in production.

Affected users should now notice that push operations to Xero are processing as normal.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

INVESTIGATING 5 days ago - at 10/02/2025 04:05PM

We are actively investigating an issue whereby Xero Push operations are completing much slower than usual.

Affected users will notice that push operations to Xero may take a long period of time rather than a few seconds.

This incident will be updated as soon as we have identified the issue.

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