Outage in Codat

Codat API temporarily unavailable in Production

Resolved Major
October 14, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified that our API was temporarily unavailable in Production starting from 14:44pm UK time. We are currently implementing a fix to remediate the issue. This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 15:45pm UK time.
Components affected
Codat Portal - Production Codat API - Production
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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 10/14/2025 09:44PM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

If you are still affected by this issue, please contact support@codat.io

MONITORING 1 day ago - at 10/14/2025 02:40PM

We have implemented a fix in Production.

Affected users should now notice that they can query the Codat API in Production without hitting a 500 error. The API was unavailable between 14:44pm UK time and 15:03pm UK time.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

IDENTIFIED 1 day ago - at 10/14/2025 02:33PM

We have identified that our API was temporarily unavailable in Production starting from 14:44pm UK time.

We are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 15:45pm UK time.

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