Outage in Code42

Event Processing Delays

Resolved Minor
November 06, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

This does not impact all event processing, but there may be delays before some events are available for search, alerts, etc.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2024 03:01PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/06/2024 09:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/06/2024 02:43PM

This does not impact all event processing, but there may be delays before some events are available for search, alerts, etc.

Latest Code42 outages

Some customers are experiencing issues with retrieving file content associated with new alerts. - 5 days ago
Backup Agents are Experiencing Issues Authenticating Through SSO. - 16 days ago
Delayed processing of events - about 1 month ago
intermittent issue connecting to Backup Archives - 2 months ago
Experiencing Periodic Login Failures Logging in via SSO - 3 months ago

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