Outage in CodeSignal

CodeSignal landing page loading issues

Resolved Major
May 02, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue that is causing our landing pages at codesignal.com to fail to load. Our main app at app.codesignal.com is unaffected, and all app functions other than the landing pages are working normally at this time. We will continue to investigate and provide updates to this issue as we have them. Thank you for your patience and we apologize for the inconvenience.
Components affected
CodeSignal Landing Pages
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2023 11:24PM

This incident has now been resolved.

MONITORING over 1 year ago - at 05/02/2023 11:02PM

Connectivity to the main codesignal.com landing page has been restored and the server issue causing the downtime has been resolved. We are still continuing to monitor the situation, but access should be restored at this time. Thank you for your patience and apologies for any inconvenience caused by this downtime.

IDENTIFIED over 1 year ago - at 05/02/2023 10:36PM

We are still waiting on a resolution from WP Engine at this time. We are currently exploring other options as we wait for a permanent resolution, but we still do not currently have an ETA. We sincerely apologize for any inconvenience, and we again appreciate your patience during this downtime.

IDENTIFIED over 1 year ago - at 05/02/2023 08:34PM

The issue has been identified and is originating from a regional WP Engine outage. We are awaiting further details from WP Engine about a potential resolution timeline and will continue to provide updates as we have them.

INVESTIGATING over 1 year ago - at 05/02/2023 08:22PM

We are aware of an issue that is causing our landing pages at codesignal.com to fail to load. Our main app at app.codesignal.com is unaffected, and all app functions other than the landing pages are working normally at this time. We will continue to investigate and provide updates to this issue as we have them. Thank you for your patience and we apologize for the inconvenience.

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