[North Europe] Degraded performance of signature management apps

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

Microsoft wrote:

Current Status: We are currently investigating a potential root cause and are exploring mitigation options. We will provide updates in 60 minutes or as events warrant.

We are continuing to work on a fix for this issue.

Microsoft confirmed they are currently investigating the problem with Cosmos DB in this region. This problem limits your access to app.codetwo.com and affects the performance of Autoresponder, which might result in auto-responses being not sent for some users. We're actively working with Microsoft to make sure they fix the problem ASAP.

All signatures are imprinted normally.

Currently a subset of users in North Europe might be unable to manage signatures using app.codetwo.com. We're investigating this problem now. All emails are imprinted and delivered as normal - only designing and creating new signatures is temporarily not possible.

We are currently investigating this issue.