Outage in CodeTwo
[North Central US] Email delivery delays
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident is now resolved. All emails have been delivered but a small percentage might have been bereft of signatures due to database availability issues (if this concerns your tenant, we will notify you via email with more details within 48 hours).
We will also provide a public RCA within 48 hours after we fully analyze the problem. The RCA will be provided as an update of this incident here.
Please accept our apologies for all inconveniences.
A fix has been implemented and we are seeing signs of recovery. The problem should be mitigated soon. We are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating a problem with Azure CosmosDB availability in North Central US. Some users may experience delays in email delivery. We are working on identifying the problem and fixing it ASAP.
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