Outage in CodeTwo

Email delivery delays - Microsoft is working on the problem

Resolved Minor
November 05, 2020 - Started over 4 years ago - Lasted over 1 year
Official incident page

Need to monitor CodeTwo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CodeTwo, and never miss an outage again.
Start Free Trial

Outage Details

A small percentage of emails sent by a subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.
Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 11/06/2020 08:09AM

All emails are now delivered without delays. We're monitoring the services actively.

Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957.

IDENTIFIED over 4 years ago - at 11/06/2020 07:21AM

Emails are now delivered without delays in UK South and West US geolocation. A small number of emails sent by a subset of users in North Central US geolocation may still be delivered with delays. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

IDENTIFIED over 4 years ago - at 11/06/2020 06:34AM

The performance of affected Microsoft Exchange Online Protection servers in UK South geolocation is now improving, we're not seeing any email delivery delays. A small number of emails sent by a subset of users in North Central US and West US geolocations may still be delivered with delays. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

IDENTIFIED over 4 years ago - at 11/06/2020 06:00AM

Microsoft engineers have applied a fix to mitigate impact. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

IDENTIFIED over 4 years ago - at 11/05/2020 10:34PM

A small percentage of emails sent by a subset of users may experience delays in email delivery due to degraded performance of Microsoft Exchange Online Protection. Details of the incident may be found in SI# EX225938 on the Microsoft 365 Admin Dashboard and on Twitter: https://twitter.com/MSFT365Status/status/1324444676993277957. Email signatures are added normally.

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook