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Outage in Codex Health

Allie Degraded - impacting some users

Resolved Minor
June 13, 2024 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

Incident Report

Some (not all) patient Allie users may be experiencing a degradation in the Allie application. We are currently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/14/2024 05:22AM

Only 1 user experienced an issue and it seems to not have been something that could impact any other users. Marking incident has been resolved.

MONITORING almost 2 years ago - at 06/13/2024 11:40PM

We confirmed that this is only impacting a very small number of users. We're going to silence this incident while we continue to monitor the situation.

IDENTIFIED almost 2 years ago - at 06/13/2024 09:57PM

A possible issue has been identified and a fix is in progress.

INVESTIGATING almost 2 years ago - at 06/13/2024 08:26PM

Some (not all) patient Allie users may be experiencing a degradation in the Allie application. We are currently investigating.

Latest Codex Health outages

Patient Assistant Outage - 4 months ago

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